Turbotax failed to download tax file

TurboTax is available in both desktop and online versions, and TurboTax past returns can be accessed a little differently depending on which you used to prepare your tax return. Your tax return is stored on your computer if you purchased the TurboTax CD or downloaded the program from the internet. It's a tax data or. Hopefully, that's still installed on your computer, and you can print a copy of the return out from there. You'll have to use your TurboTax login if you used the online version of the product.

Make sure you sign in to the same account you used to prepare your return. From there, it's a simple matter of clicking on the "Documents" tab , then on the tax year you want, then finally on "Download PDF.

TurboTax suggests using the "Account Recovery" tool if you can't find the return you're looking for. TurboTax Help Intuit. I'm using a wireless connection.

If you're having problems downloading TurboTax on a wireless connection, open a new Internet browser session and visit sites that you haven't visited for a while.

If you can't access other sites, try restarting your wireless router. If you're still having problems, turn off your computer, your router, and your modem, in that order. Wait a minute or two and turn on your modem. Wait another minute and turn on your router, followed by your computer. I'm not using wireless or those steps didn't help me. Try connecting to the Internet through your web browser.

Labels 1. Labels ProSeries Professional. All discussions Previous discussion Next discussion. Accepted Solutions. Perhaps I am the only one who has this trouble. Just-Lisa-Now- Level Is that what youre doing? No, I am downloading from TurboTax online with client's permission. ProSeries blames it on TurboTax. Funny, they are both from the same company.

Thank you, that was helpful. I successfully transferred to ProSeries. Makes no sense, but it worked. FrankK Level 3. Landry-Michael Level 3. Save the file in TTDT. Open Proseries. Transfer the saved file taxReturn. Thanks for the effort. That is how it should work but I found I have to 1.

Download the online file to my desktop or anywhere except the regular turbotax file location. Open it with TTDT. Save it to the regular TTDT file location 4. Then I can transfer the file into ProSeries. Intuit Lacerte Tax. Intuit ProConnect Tax. Intuit ProSeries Tax. Additional Accounting Solutions.

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